It can be daunting shopping for anything online with the myriad of choices you have to pick from. This is especially true when it comes to Golf Management Software. With all the options you have today there are a few key things to consider when selecting the best software for your facility.
Ease of Use is King
The number one thing we hear as feedback from new clients is that we’ve simplified their operations and everything is “easier and faster”. Nothing makes us happier than hearing statements like “we were able to get our league checked in and out the door twice as fast as usual.”
“Ease of use” is cited as the most important quality for mobile apps by 97% of users.
How the software was created plays a major role.
One of the first things to consider is the origin of the software. Was the software acquired from the purchase of another company, or designed in-house or offshore? There can be issues when hacking different programs together or maintaining support for older technology. If the software was designed by a programmer who has never spent time in a pro shop it will surely show. Look for software that was designed by spending hours behind the pro shop counter, watching transactions and formulating a good workflow.
Are there unnecessary clicks and drop-down menus?
You want a system that is intuitive and easy to use. This helps with everything from training, to getting your golfers in and out of the transaction quickly. The last thing you want are a lot of drop-down menus and unnecessary clicks and touches.
Our user interface is streamlined and designed for touchscreens, ensuring quick transactions.
Our Point of Sale is robust and leans heavily on scan guns. When you have over 200 SKUs in a retail pro shop it’s important to use scan guns. It eliminates searching for items and takes the risk of mistakes out of your cashier’s hands.
Don’t complicate things.
Sometimes it makes sense to keep things as simple as possible. Often, too many bells and whistles can complicate the whole process. Look for something that is designed to be easy to use without losing the key features you need in a good Point of Sale system. The same thing goes for your Tee Sheet. Having a well designed Tee Sheet with just the perfect amount of options, along with an easy to use booking system can help simplify the process.
Everyone is talking about the Cloud
As with anything, there are pros and cons to cloud based software. We have a hybrid cloud solution. Client based architecture makes sense for transactions at the register and cloud-based architecture makes sense for booking tee times and customer management.
What type of options do you have if your internet goes down? Can you still work locally and check in customers, or are you dead in the water waiting for your connection to come back? We ensure you can continue to work offline with limitations until the internet comes back.
Something to think about is that some of the largest high-volume retail operations are not cloud based for a reason. For example, Target, Starbucks, etc. They need consistency and reliability on a daily basis.
Find what is best for your facility.
Review your options, and find the software that will make the most sense for your course. Make sure you feel comfortable with the whole process and especially the people supporting the product. We like to think of it as a partnership and hopefully you will too. Want to know more?